Telia Smart Connect is also available as an app on both the App Store and Google Play. This means that you can access your switchboard on your mobile devices with just a few taps, making it even more convenient to have full control.
Statistics
Graphical dashboard and reports to help you measure, monitor, and manage communication and optimize the customer experience.
Full control
Customize dashboards for quick access to key performance indicators and tailored reports, or schedule recurring reports to be delivered when and where you need them.
Features
- Dashboard
- Agent reports
- Queue reports
- Wallboard
- Call log
- Call tags
- Follow up on SLA levels
User Guides
Ready to learn more? Get an in-depth look at the feature above and other great features by visiting our user guide archive.
Statistics guides:
Ready to connect?
Speak with one of our local sales offices today to learn more about the possibilities and opportunities Telia Smart Connect can bring to your team.
Connect with us