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Graphical dashboard and reports to help you measure, monitor, and manage communication and optimize the customer experience.

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Full control

Customize dashboards for quick access to key performance indicators and tailored reports, or schedule recurring reports to be delivered when and where you need them.


  • Dashboard
  • Agent reports
  • Queue reports
  • Wallboard
  • Call log
  • Call tags
  • Follow up on SLA levels

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