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Mobile App – Availability

With accessibility in the Telia Smart Connect mobile app, you can show whether you are available, busy or absent. You can also forward calls, for example, to a colleague or a personal answering machine.

Advantages are among others:

  • Supports audio messages that are automatically played to callers
  • Allows you to forward calls
  • You can synchronize the app with the mobile phone’s calendar

How to get started with availability

  1. Click in the top left corner to view the main menu, and click on Availability.
  2. Select the desired availability status.
  3. Set the duration and add a message.
  4. Click on Settings to define each availability status. Specify if you want all calls to go to voicemail, or if you’d like all incoming calls when you are marked as “busy” to be sent to your voicemail.

Other settings

Follow availability from calendar

When enabled, this feature synchronise your availability status in Telia Smart Connect with your calendar. If you have a meeting or appointment marked in your calendar, the system will automatically set your status as unavailable. This cannot be enabled/disabled if your administrator has enabled calendar integration for your solution.

Always treat mobile calls as available

With this toggle enabled, calls towards a user’s mobile number will always follow the call settings for status ‘Available’. Calls to a user’s fixed number will not be affected and will follow the call settings for the status the user is currently in.

Set ring time before call forwarding

Select the number of seconds your phone will ring before the call is forwarded to voicemail or any other settings you have configured. Click “Save” to activate.

User Guides

Here you can find user guides connected to the feature topic. If you can’t find what you are looking for here you might find it in our main user guide archive.
User Guides