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Other call settings

Enables the administrator to set a default setting for queue management based on availability, and to decide what caller ID’s should be available.

  • Customize if users should be logged out from queues on status change.
  • Define what numbers should be available as caller ID’s.

Guide quick links

Log out from queue Caller ID

1. Log out from queue on status change

Log out from queue on status change allows you to logout users from queues when in different statuses, for example log out from all queues when in status “Meeting”.

2. Caller ID

Add main numbers you want all users to be able to use as caller ID numbers. You can add all the numbers you have available, but these will be visible for all users in your solution.

User Guides

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