Telia Smart Connect is also available as an app on both the App Store and Google Play. This means that you can access your switchboard on your mobile devices with just a few taps, making it even more convenient to have full control.
Effective communication is key to keeping teams connected and managing client relationships. In this post, we’ll explore the key use cases and benefits of using Telia Smart Connect’s phone conferencing features, showing how they can enhance productivity and streamline your workflow.
The basics: The two types of phone conferences
Telia Smart Connect offers flexible phone conferencing options to suit your needs:
- Scheduled phone conferences: Plan meetings in advance by selecting the date, time, and participants. Attendees receive an SMS or email with the number to call and a password to join the conference at the scheduled time.
- Dialed conferences: Perfect for impromptu meetings, initiate a conference on the spot, and the system calls pre-defined participants directly, connecting everyone without the need for them to dial in themselves.
These features provide the flexibility to accommodate both planned discussions and spontaneous conversations, ensuring that communication within your organization remains fluid and effective. To read more about setting up these conferences, check out our Phone Conference user guide.
Use cases and benefits
Spontaneous team huddles
Need to quickly gather your team for an urgent update? The dialed conference feature lets you set up a call immediately, automatically connecting everyone without delay.
Benefit: Saves time in critical situations, ensuring everyone receives important information promptly.
Client meetings made easy
Set up calls with clients by adding their external numbers. They receive an SMS/email with a number and password to connect, making the process smooth and professional.
Benefit: Enhances client experience by making the process of connecting to the call seamless.
Project collaboration across locations
Bring together team members from different offices or remote locations regularly. Schedule recurring meetings to keep everyone aligned on project goals.
Benefit: Improves teamwork and keeps projects on track, regardless of where team members are located.
Fast communication in time-pressured situations
When quick action is needed, whether to resolve technical issues or address pressing matters, dialed conferences allow you to connect with the right people swiftly.
Benefit: Helps ensure timely responses, reducing delays and keeping work on track.
Training sessions and workshops
Organize training or informational sessions for staff or clients without the need for additional software or complicated setup.
Benefit: Streamlines the process of disseminating knowledge, making it accessible to all participants easily.
Regular check-ins with remote workers
Maintain consistent communication with remote employees through scheduled conferences, fostering engagement and inclusion.
Benefit: Strengthens relationships with remote staff and ensures they stay connected with the team.
Key benefits
By utilizing the phone conference features, you can significantly improve communication within your organization and with external partners.
Time-saving
Eliminates the need for participants to remember call details or dial-in numbers.
Convenient
Particularly helpful for busy professionals who appreciate the simplicity of receiving a call, instead of having to deal with software downloads.
Attendance
Direct calls to participants help ensure meetings are well-attended.
Professionalism
Provides a seamless experience for clients and partners, reflecting positively on your business.
By making the most of Telia Smart Connect’s phone conference features, you enhance collaboration, streamline communication, and keep your team connected, no matter where they are. Whether it’s a quick team update, a critical client meeting, or a collaborative project discussion, the different conference options ensure that initiating and joining calls is effortless for everyone involved.
To learn more, check out our user guide on how to set up phone conferences, or connect with us directly to discuss the possibilities Telia Smart Connect can bring to your team!
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Speak with one of our local sales offices today to learn more about the possibilities and opportunities Telia Smart Connect can bring to your team.
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