Efficient operation with excellent control
With the administration tools, your company has excellent control over the solution and can change and optimize it as needed to give your customers the best experience. Use the feedback statistics from customers and employees to adjust the call flows using the graphical drag and drop call flow tool. The call flow can be tested before committing the changes.
- Drag & Drop make it easy to change the call flow
- The visual presentation makes it easy to understand the call flow
- Upload or record announcements
- Graphical tools for opening hours, vacations and public holidays
- VIP call routing
- Advanced menu selection routing
- Advanced queues
